Terms & Conditions


About Us
Bow nanas is an online boutique shop. Our convenient store provides trendy branded
clothing and accessories, maternity wear, baby Moses baskets, baby shoes and so much
more to all mothers and expecting mothers. We ensure great quality brands and locally
designed and manufactured product range; we promise to give all our customers good
customer services and items filled with love.

Use of site
You may only use this site to browse the content, make legitimate purchases and shall use
this site for any other purposes, including without limitation, to make any speculative, false or
fraudulent purchase. This site and the content provided in this site may not be copied,
reproduced, republished, uploaded, posted, transmitted or distributed. Unauthorized use of
this site and OR the materials contained on this site may violate applicable copyright,
trademark or other intellectual property law.

The contents of this site are provided “as is” without warranty of any kind, either expressed
or implied. Including but not limited to warranties of merchantability, Fitness for a purpose
and non-infringement.

The owner of this site, the authors of these contents and in general anybody connected to
the site in any way, from now on collectively called “Providers”, assume no responsibility for
errors or omissions in these contents.


The Providers further do not warrant, guarantee or make any representation regarding the
safety, reliability, accuracy correctness or completeness of these content. The Providers
shall not be liable for any direct or indirect , general and special, incidental or consequential
damages including without limitation to data loss, lost revenues and lost profit, which may
result from the inability to use or the correct or incorrect use, abuse, or misuse of these
contents even if the Providers have been informed of the possibilities of such damages. The
Providers cannot assume any obligation or responsibility.

We reserve the, to:
• Modify or withdraw temporarily or permanently the Website (or any part on with or
without notice to you and confirm that we shall not be liable to you or any third party
for any modification to or withdrawal of the Website; and /or
• Changes these Conditions from to time, and your continued use of the Website (or
any part of) following such change shall be deemed to be your acceptance of such
change. It is your responsibility to check regularly to determine whether the
Conditions have been changed, if you do not agree to any change to the Conditions
then you must immediately stop using the Website
• We will use our reasonable endeavours to maintain the website. The website is
subject to change from time to time .You will not be eligible for any compensation
because you cannot use any part of the Website or because of a failure , suspension
or withdrawal of all or part of Website due to circumstance beyond our control .


We are committed to protecting your privacy, this privacy policy applies to all the web pages
related to website.
All the information gathered in the online forms on the website is used to personally identify
users that subscribes to these services. The information will not be used for anything other
that which is sated in the Terms & Condition of use for this service. None of the information
will be sold or made available to anyone.


The Site may collect certain information about your visit, such as the name of the internet
service provider and internet Protocol (IP)address through which you access the site: the
pages that you access while at the site and the internet address of the Web site from which
you liked directly to our site. This information is used to help improve the Site, analyse trends
and administer the Site.

We may need to change this policy from time to time in order to address new issues and
reflect changes here so that you will always know what information we gather, how we might
use that information, and whether we will disclose that information to anyone. Please retrieve
back to this policy regularly. If you have any questions or concerns about our privacy policy,
please send us an email.
By using this website signify your acceptance of our Privacy Policy. If you do not agree to
this policy, please do not use our site. Your continued use of the website following the
posting of changes to theses terms will mean that you accept those changes.


The site may use cookie and tracking technology depending on the features offered. Cookie
and tracking technology are useful for gathering information such as browser type and
operating system, tracking the number of visitors to the site and understanding how visitors
use the site. Cookies can also help customize the site for visitors. Personal information
cannot be collected via cookies and other tracking technology; however, if you previously
provided personally identifiable information, cookies may be tied to such information.
Aggregate cookie and tracking information may be shared with third parties.


In attempt to provide increased value to our Users, we may provide links to other website or
resources. You acknowledge and agree that we are not liable for the availability of such
external sites or resources, and do not endorse and are not responsible or liable, directly or
indirectly, for the privacy practices or the content (including misrepresentative or defamatory


content) of such website, including ( without limitation ) any advertising, products or other
materials or services on available from such website or resources , nor for any damage ,
loss or offence caused or alleged to be caused by , or in connection with, the use of or
reliance on any such external sites or resources.

Depending on stock availability, should we have stock available, orders will be dispatched
within 2 working days once payment has cleared in our bank account.
Should the product not be in stock we will inform you on the status getting more stock.
Every effort is made to effect shipment of your order timeously however unforeseen
circumstances may cause delays. Should we be faced with such an occurrence Bow Nanas
will contact you via email and provide a revised shipping schedule.

Order processing will not begin until we receive a confirmed order and full payment has
cleared in our account.

Should you for any reason wish to return any item(s) purchased from Bow Nanas you will be
allowed to exchange the goods for any other of the same value. You will return the goods to
Bow Nanas at your own cost. You must advise us in writing of your cancellation must be the
original purchase. The goods must be returned to us undamaged in the original packaging
within 7 calendar days.

Full-price products must be returned within 7 days from the date of delivery to Bow Nanas.
Clients are liable for cost of returns in original condition for refund of purchase price when
accompanied by the original invoice.

To the maximum extent permissible under applicable law, Bow Nanas reserves the right to
refuse return of any product that does not meet to the above return requirements in Bow
Nanas sole discretion.


Merchandise returned to Bow Nanas will be processed within 7-10 business days of receipt.
A confirmation email will be sent once the clients account has been credited. Refunds may
only be issued in the same form as utilized for payment. Please note the original shipping
charges incurred at the time of purchase are non-refundable.
Please note upon return of products we prefer customer o use POSTNET to POSTNET
courier services to avoid any return delays.
Once your order has been placed online, you will receive an automatic email immediately
confirming your order.
We charge a Flat Rate of R150 (door to door services) within South Africa R99 POSTNET to
POSTNET courier services.
For bigger items rates will be calculated upon checkout.